1: First verify with bKash
Many first set the bKash number, then transact; this reduces money being held up due to mistakes.
2: Check Nagad app notifications
In Nagad app, confirm and take a screenshot; save during Dhaka's busy hours.
3: Enter the Rocket reference number
If the reference number isn't provided, matching takes longer; even small mistakes bring bigger delays.
4: Keep network stable
Don't submit on weak signal; 3G may work, but stable network is better.
5: Do not give anyone your OTP
OTP is only for you; if support asks, message, do not share the code.
6: Avoid busy times
Instead of evening crowds, try morning or noon; often confirmations come faster.
7: Take a screenshot
Transaction ID, time and amount kept together makes reconciliation easier later.
8: Check if the number is correct
Don't write the wallet number without copying it; verify on screen before sending.
9: Get quick help if a problem.
If a transaction is stuck, write to support; providing the transaction ID makes it easier.
10: Keep personal information confidential
Avoid unknown links or calls; keep all work in known channels to increase security.
